Privacy Policy
At Sun Plaza Suites, we are dedicated to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy outlines how we collect, use, and share your information when you interact with our website (www.sunplazasuites.com), make a booking, or otherwise engage with our services.
1. Information We Collect
We may collect and process the following personal data:
› Your full name, email address, phone number, postal address, nationality, and payment details.
› Booking details, stay preferences, and any special requests.
› Information collected via cookies or other tracking technologies when you browse our website.
› Communication data, including queries, feedback, and correspondence.
2. How We Use Your Information
We use your data to:
› Process bookings and manage your reservations.
› Communicate with you regarding your stay or our services.
› Enhance your experience by personalising our services.
› Conduct internal research and analysis.
› Send you promotional content, if you have consented.
› Comply with legal obligations
3. Sharing Your Information
We may share your personal data with:
› WuBook (our reservation system provider).
› Zak (our hotel management system).
› IT and payment service providers supporting our operations.
› Authorities or regulators where legally required.
All third-party service providers are obligated to use your data only as instructed by us and in accordance with applicable data protection laws.
4. International Data Transfers
› If we transfer your data outside the European Economic Area (EEA), we ensure that it is protected with appropriate safeguards to comply with GDPR requirements
5. Marketing Preferences
› We will only send marketing communications if you have opted in. You can withdraw your consent at any time by contacting us at info@sunplazasuites.com or via the unsubscribe link in our emails.
6. Data Retention
› We retain your personal data only for as long as necessary for the purposes for which it was collected, including for legal and reporting obligations.
7. Your Rights
You have the right to:
› Request access to your personal data.
› Request correction or deletion of your data.
› Object to or request the restriction of processing.
› Request data portability.
› Withdraw consent at any time.
To exercise your rights, please contact our Data Protection Officer at info@sunplazasuites.com
8. Keeping Your Data Accurate
› Please notify us if your personal data changes, so we can keep our records up to date
9. Policy Updates
› We may update this Privacy Policy periodically. Any changes will be posted on our website and, where appropriate, communicated to you directly
10. Contact Us
Sun Plaza Suites
› Managed by Meria Aquamarine Properties Ltd
Agias Mavris 29-31, Ayia Napa 5330, Cyprus
Email: info@sunplazasuites.com
Website: www.sunplazasuites.com
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Contact Us
Agias Mavris 29-31,
Ayia Napa, Cyprus, 5330
+357 23 721621
+357 99072750
info@sunplazasuites.com